Privacy Policy

Privacy Policy

Introduction

Welcome to https://companion-care-olive-hill-texas.primarycareaid.com! We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains how we handle the information you provide to us when you use our website, applications, services, or products. By using our platform, you consent to the practices described in this policy.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, which have their own privacy policies governing data collection and use.

Processing Activities

This Privacy Policy outlines our practices for the following interactions:

  1. Using our applications and services as an authorized user.
  2. Visiting our website(s) linked to this statement.
  3. Receiving communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: Details related to your registration and account creation, such as usernames, email addresses, and passwords.
  2. Payment Information: Credit card details, billing addresses, and transaction history for processing payments.
  3. Financial Information: Bank account numbers, investment portfolios, or other financial records (if voluntarily provided).
  4. Purchase Information: Product/service purchases, order history, and delivery details.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information from your smartphone or tablet.
  6. Location Data: GPS coordinates and location-based services data (if enabled by you).
  7. Feedback: Comments, reviews, and responses provided to improve our services.
  8. Social Media Information: User profiles, posts, and interactions shared on social media platforms when connected with our accounts.
  9. Product Information: Details about products or services you show interest in, purchase, or review on our platform.

We gather this data through various methods: user input forms, account settings, browsing activities, automated tracking technologies (cookies, device identifiers), and third-party data providers.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and understand how users interact with our platform. Cookies can be categorized as:

  1. Strictly Necessary: Essential for website functionality and performance.
  2. Preference: Remember user preferences and settings.
  3. Analytics: Collect data about your activities on our site for analytics purposes.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie preferences.

Data Retention and Deletion

We retain personal data only for as long as necessary for the purposes it was collected for, including:

  • Providing services and maintaining your account.
  • Complying with legal obligations and tax/audit requirements.
  • Resolving disputes or addressing customer support issues.
  • Conducting analytics and improving our platform.

Once the data is no longer required for these purposes, we securely delete or anonymize it to prevent re-identification.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  • Encryption of data during transmission and at rest.
  • Secure third-party processing partners who adhere to strict data protection standards.
  • Regular security audits and vulnerability assessments.
  • Access controls and employee training on data protection practices.

Children’s Privacy

We do not intentionally collect or seek to obtain personal data from children under the age of 18. If you are a parent or guardian and believe we have collected such information, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Data Rights (Depending on your jurisdiction)

Based on your location, you may have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Request the deletion of your data in certain circumstances.
  • Restriction: Limit our use of your data for specific purposes.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for legitimate interests.
  • Non-Discrimination: Ensure no adverse decisions are made solely based on automated processing of your data.

To exercise these rights or have any data-related queries, please reach out to our privacy team using the contact details provided.

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be notified on our website, and updated versions will be posted here. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Us

For any inquiries, requests to unsubscribe from communications, or questions regarding this Privacy Policy, please contact us at:

We value your trust in providing us with your personal data, and we are committed to maintaining transparency and safeguarding your privacy.